Frequently Asked Questions
Everything you need to know about your next performance upgrade.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by destination but typically range from 7-14 business days.
How do I determine my correct size for athletic gear?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit during high-intensity training.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in their original, unworn condition with tags attached within 30 days of purchase.
Do you offer a warranty on high-performance footwear?
Yes, all SATISFY performance footwear comes with a 6-month manufacturer warranty covering material defects and workmanship issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How should I care for my technical moisture-wicking apparel?
To preserve fabric technology, machine wash cold on a gentle cycle with like colors. Avoid fabric softeners and tumble dry on low heat or air dry.